How it works...
Once you contact us via email we will call you to discuss your vision for your tree, we will send you a quote, and if you decide to go ahead with our gold or silver package a $200 deposit will be required to secure your booking and progress to design stage within 7 days.
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The booking deposit is non refundable.
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Once we progress to the design stage you will need to pay a 50% order payment within 30 days to secure your booking and installation date.
This allows us to start to purchase your decor for you.
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Remaining 50% payment amount is required 4 weeks prior to your scheduled installation date.
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Installation dates start on November 1st and go to December 7th
FAQS
PRICING
Our prices are for a standard 6ft tree
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For the full decorating package, this includes sourcing decorations, styling and installation.
Pack away costs is an additional $199 and start from January 7th
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We can also provide a quote to source a new tree at additional costs.
HOW LONG DOES IT TAKE?
The installation will take approx 3 - 6 hours depending on the size of tree and the package selected
CAN I KEEP IT?
Yes if selecting the Gold or Silver package, the tree and all decor is yours to keep​​​​!
If you are choosing to rent then you'll need to give it back to us until next year.
WHERE ARE YOU?
We service all areas of Sydney including Blue Mountains, Hills & Northern Beaches
CANCELLING
Once you pay your 50% order payment, all decorations and stock is allocated to you and your tree. If you cancel your order payment will be forfeit.
REFUNDS
Booking deposit is not refundable
There is no exchange or refund for change of mind, or unliked design or decor purchased.
Any damaged or faulty products will be deemed as such by Northpole Creative in the first instance.